First Contact Ltd

Intelligent security By Design

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Regulatory requirements Are NOT Industry Standards.

A a common misconception is that once a security officer has completed their mandatory unit standards, they have achieved the security industries training standards.

I guess you could argue that, however the actual fact is currently there are no industry standards.

A majority of security companies are off loading the responsibility of training their security personnel onto industry training providers.

While these professional instructors are very good at what they do, the reality is a vast majority of security officers only ever receive the legislated minimum requirements (3 unit standards) so they can hold a security license.

This is a woefully low standard to set for an industry that asks its staff to successfully interact with people who could be angry at the business the officer is representing, protesters, in the commission of a crime, or in a diminished capacity for whatever reason (drugs, alcohol, medical, etc).

Nothing will change until the Client sets the standards on what is acceptable for them. Training costs a lot of money, time, and effort.

See the comparison of what is available vs. the legislated requirements…….

 
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Take 10

We are proud to be involved with the Vulnerable Support Charitable Trust’s ‘Take 10’ initiative to provide an environment for people needing a safe place to rest when Wellington’s nightlife gets challenging.

Our supervisors and licensed premises will be insuring patrons who need some help, find their way to such a great initiative.

Become part of our team

Find out more about working for First Contact.

Full and part time positions in a wide range of roles available for people with a great personality.

No experience necessary, full training provided, lots of fun to be had.


Professional Security Officers

 
Friendly and helpful staff

Friendly and helpful staff

Concierge

Concierge

Site Supervision

Site Supervision

Mobile

Mobile

Construction

Construction

Professional

Professional

Access Control

Access Control

Foot Patrol

Foot Patrol

Control Room

Control Room

 

 
 
Effective security is not a single item.
It’s multiple layers, each focusing on one area, however seamlessly blending with the others to provide an effective solution.
— Unknown

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